Carpet care guide

Which Carpet Stains May Be Permanent?

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Common reasons a mark remains

  • Bleaching or permanent dye loss
  • Heat-set or aged staining substances
  • Fibre abrasion and traffic wear
  • Sun fading or chemical colour change
  • Unknown mixtures of household spotters

Spot versus stain

A spot is material deposited on or between fibres and may be removable. A stain has altered the colour or structure of the fibre and may be partly or completely permanent.

Why fibre type matters

Nylon, polyester, olefin, wool and blended carpets react differently to substances and treatment chemistry. A safe method must protect the fibre and dye while pursuing the best realistic improvement.

What to do after a fresh spill

Blot liquid with a clean white towel, avoid aggressive scrubbing or heat and do not mix products. Record what spilled and anything already applied.

A Fresh Clean for Life’s Everyday Needs

Moving In or Out

Refresh carpets before settling into your new home or handing over the keys.

Regular Maintenance

Address built-up dirt and everyday soil in carpets, sofas and chairs.

Spills and Stains

Target food, drink and other spots with treatment suited to the material and stain.

Pet Accidents and Odours

Address pet stains and unpleasant odours with targeted cleaning and treatment.

Busy Homes and High-Traffic Areas

Give frequently used rooms, hallways, stairs and seating some extra attention.

Workplaces and Commercial Spaces

Maintain a clean, welcoming appearance in offices, reception areas and other busy spaces.

Stain and odour treatment results depend on the material, condition and source of the problem.

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